Alibaba enters hotel management market through robotics powered by AI-voice, and tries again to conquer space !
Alibaba group launched a commercial robot known as the “Space egg”: a robot waitor/waitress designed to deliver items to hotel customers. Made of aluminum casing that covers a set of wheels, using camera and lasers to navigate, space egg is 1 meter high and runs at 1m/s. Powered by AI assistant “Tmall génie” smart speakers (Alexa-like) guests just using voice commands to order food, drinks, and other items provided by hotel, which are then delivered to the room by space egg.
Thanks to robot efficiency, the gap between guests’ needs and the response time they expect will be filled! According to Alibaba AI labs, ambition is to become the ultimate assistant for hotel guests who want everything quickly and conveniently at their fingertips. Already active in one hotel in Hangzhou from last week.
Space egg is a funny name considering Alibaba has also just announced a new plan to conquer Space, in order to build its own communication tech base & IoT starting with 2 privately-owned satellites “Candy Tin” and “Tmall International” !