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Ze Skylight - Goal #2

Ze Skylight (en pleine lucarne) : curation of the best links from across ZTP offices, every two weeks
Ze Skylight
Ze Skylight - Goal #2
By Ze Skylight ZTP • Issue #2 • View online
Ze Skylight (en pleine lucarne) : curation of the best links from across ZTP offices, every two weeks in your inbox

Retailers are considering Amazon as a threat for their business. Some others don’t. I think they both should see Amazon that way : like giving a bit of light in a dark tunnel of growth which is not clear at all - for everyone.
In Home Improvement, there is a usual statement that Amazon will never develop in this vertical: I disagree.
Amazon’s made a slew of acquisitions in the area of smart home services, and now it’s offering a product that brings them together under your roof. Amazon has quietly launched a portal offering home security services — which include all the equipment you would need and in-person visits from Amazon consultants to advise and install the kit. The packages are being sold in five price tiers, at a flat fee — no monthly service contracts, a significant disruption of how many home security services are sold today.
Not Home Depot (with the acquisition of Redbeacon), nor Lowe’s (even with 70 b8ta corners so far, nor their partnership with Porch or HelloTech) did succeed to develop anything else than a “Brick&Mortar” approach of DYI in Retail.
Amazon might, and probably will be able to reach the whole Home Improvement sector when they will feel ready with their B2B service and dedicated marketplace. They are learning fast, and remain the best company in the sector so far to take advantage of the biggest advantage in Retail: technology.
Digital transformation is a wrong goal, but apply technology where it helps growth is crucial.
Every retailer is trying to find the right process in last mile delivery and get its goods delivered fast but without spending too much on each deliver.
Some say that it is the last touchpoint of the brand with the final customer and therefore should be a personalized and five star experience.
With ZTP, we met several times Starship Robotics, a british-estonian company, and their vision is clear : delivery robots will soon enable to bring a great experience for many types of goods : speed, convenience, and - as soon as the robot fleet will be sufficient - very low price.
We might be at the beginning of that era : Starship is launching 1000+ robots in 2018, starting in educational and entreprises campuses.
Starship Technologies launches autonomous robot delivery services for campuses | VentureBeat
Walmart Beats Amazon in $15 Billion Flipkart Battle - Bloomberg
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